Welcome to Best Bat Pick Sales’ FAQ section! We’ve compiled answers to the most common questions about our premium baseball and softball bats, shipping policies, and more. If you don’t find what you’re looking for, our customer service team is always ready to help at [email protected].

Product Questions

What types of bats do you offer?
We carry a wide selection of high-performance baseball and softball bats including:
  • BBCOR certified bats for high school and college players
  • ASA and USSSA approved softball bats
  • Youth and coach pitch bats
  • Premium wood bats from brands like Chandler and Brett Bros
  • Composite and alloy bats from top manufacturers like DeMarini and COMBAT
Check our menu categories for specific bat types and certifications.
How do I choose the right bat for my needs?
Consider these factors when selecting your bat:
  • League requirements (check for BBCOR, ASA, or other certifications)
  • Player age/level (youth, high school, college, adult)
  • Material preference (alloy, composite, or hybrid)
  • Weight distribution (end-loaded or balanced)
Our product pages include detailed specifications to help you make the right choice.
What’s the difference between wood and composite bats?
Wood bats (like our Chandler and Brett Bros selections) are traditional, durable, and often required in professional leagues. They typically ship faster but have a smaller sweet spot. Composite bats offer larger sweet spots, reduced vibration, and often have better performance but may require special handling during shipping.

Shipping & Delivery

How long does shipping take?
We offer two shipping options:
Standard Shipping ($12.95 flat rate):
• Carrier: DHL or FedEx
• Delivery Time: 10-15 days after dispatch
Free Shipping (orders over $50):
• Carrier: EMS
• Delivery Time: 15-25 days after dispatch
All orders undergo 1-2 day processing before shipment.
Do you ship internationally?
Yes! We ship globally to help players worldwide access premium bats, excluding Asia and some remote areas. Our reliable delivery covers:
  • North America (US & Canada prioritized)
  • Europe (including UK, Germany, France, Italy)
  • Australia & New Zealand
  • Select South American countries
Contact us at [email protected] for specific country information.
How can I track my order?
You’ll receive tracking information via email the moment your bat leaves our facility. Both our standard and free shipping options include tracking capabilities.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return policy from the delivery date if the bat doesn’t meet your expectations. Returns must be in original condition with all packaging. Please note:
  • Custom bats may have different return policies
  • Closeout items may be final sale (check product pages for details)
  • Used or damaged bats cannot be returned
How do I initiate a return?
Email our customer service team at [email protected] with your order number and reason for return. We’ll provide return instructions and address. Return shipping costs are the customer’s responsibility unless the item arrived damaged or was incorrect.

Payment & Account

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are secure and encrypted for your protection.
Do you offer team/volume discounts?
Yes! Check our “Bundle and Save” section for team deals, or contact us directly at [email protected] for custom team orders. Large orders often qualify for additional savings and priority processing.

Seasonal Considerations

When is the best time to order?
Pre-Season (Jan-Mar): Allow extra processing time during our busiest period
Mid-Season (Apr-Jul): Standard shipping times typically apply
Post-Season (Aug-Dec): Take advantage of closeout deals with slightly faster shipping

Pro Tip: Order early in the week to avoid weekend processing delays!
Do you offer gift wrapping or special notes?
Currently we don’t offer gift wrapping, but you can include a special message in the “Order Notes” section at checkout. Our bats come in secure, professional packaging that makes them presentable as gifts.
Still have questions?
Our bat experts are ready to help! Contact us at [email protected] or call our headquarters at 2457 West Virginia Avenue, Greenfield Ctr., US 12833.