Privacy Policy

1. Introduction

At Best Bat Pick Sales (“we”, “us”, or “our”), we’re committed to protecting your privacy as seriously as we’re committed to providing premium baseball and softball equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestbatpick.com.

By accessing our site, you agree to this privacy policy. If you’re a coach, player, or parent purchasing bats for your team, please review this policy carefully.

2. Information We Collect

We collect information to provide better services to all our customers – from youth league coaches to college athletes:

Personal Information You Provide:

• Account Details: Name, email, shipping/billing address, phone number when you create an account or make a purchase
• Payment Information: Credit card details (processed securely via SSL encryption), PayPal email when processing orders for bats and equipment
• Team/League Information: Organization name, tax-exempt status (for qualified teams/schools), purchase authorization details
• Communication Records: Emails sent to [email protected], live chat transcripts, customer service inquiries

Automatically Collected Information:

• Device & Usage Data: IP address, browser type, operating system, pages visited (especially product pages like BBCOR or ASA bats)
• Transaction History: Purchases, returns, items viewed (helping us recommend relevant products like DeMarini or COMBAT bats)
• Location Data: Country/state for shipping restrictions and tax calculations (we don’t ship to certain Asian/remote regions)

3. How We Use Your Information

Like a well-oiled batting glove, we use your data to enhance your experience:

• Process Transactions: Fulfill orders for baseball bats, softball equipment, and bundle deals
• Customer Service: Respond to inquiries about products like Axe handle bats or Brett Bros wood bats
• Shipping: Calculate delivery times (including free international shipping for orders over $50)
• Personalization: Recommend products based on your browsing (e.g., showing BBCOR bats to college players)
• Security: Monitor for fraudulent activity using 256-bit SSL encryption standards
• Team Purchases: Facilitate bulk orders and split payments for coaches and leagues
• Legal Compliance: Meet tax and regulatory requirements

4. Data Sharing & Disclosure

We don’t sell your batting stats – or your personal data. We only share information when necessary:

• Payment Processors: Visa, MasterCard, JCB, PayPal to complete transactions
• Shipping Providers: UPS, FedEx, USPS to deliver your bats
• Service Providers: IT support, marketing agencies (under strict confidentiality)
• Legal Requirements: If required by law or to protect our business
• Business Transfers: In case of merger/acquisition (we’ll notify you)

International data transfers comply with applicable laws (note we don’t ship to certain regions).

5. Data Security

We guard your data like a shortstop guards second base:

• PCI-DSS compliant payment processing
• 256-bit SSL encryption for all transactions
• Regular security audits of our systems
• Limited employee access to sensitive data
• Secure password requirements for accounts

While we implement these measures, no system is 100% secure – we’ll notify you of any breaches affecting your data.

6. Your Rights

You’re the MVP of your data:

• Access: Request what data we have about you
• Correction: Update inaccurate information (like shipping address changes)
• Deletion: Request removal of personal data (unless we’re required to keep it)
• Opt-Out: Unsubscribe from marketing emails (but we’ll still send order confirmations)
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a usable format

Contact [email protected] to exercise these rights. We’ll respond within 30 days.

7. Cookies & Tracking Technologies

We use cookies like players use pine tar – to improve performance:

• Essential Cookies: Keep your cart intact while browsing for bats
• Preference Cookies: Remember your login and site preferences
• Analytics Cookies: Understand how customers navigate our site (e.g., path to purchasing a Chandler bat)
• Marketing Cookies: Show relevant ads (like our “Bundle and Save” deals)

Manage cookies through your browser settings. Disabling them may affect site functionality.

8. Children’s Privacy

While we sell youth baseball bats, we don’t knowingly collect data from children under 13 without parental consent. Coaches/parents purchasing for teams assume responsibility for player data.

9. Policy Updates

We may update this policy like bat manufacturers update their models – we’ll post changes on this page with a new “Last Updated” date.

10. Contact Us

Questions about our privacy practices? Contact our team: