Welcome to Best Bat Pick Sales! These Terms and Conditions (“Terms”) govern your use of our website (www.bestbatpick.com) and all purchases made through it. By accessing our site or placing an order, you agree to be bound by these Terms.

1. General Information

Best Bat Pick Sales is a premier online retailer specializing in high-quality baseball and softball equipment, including bats from top brands like DeMarini, COMBAT, and Brett Bros. Our target customers are serious players and coaches who demand performance equipment.

2. User Obligations and Responsibilities

2.1 Account Creation

To place orders, you may need to create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

2.2 Prohibited Activities

When using our website, you agree not to:

  • Use false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use our products for any illegal purposes

2.3 Age Requirement

You must be at least 18 years old or have parental consent to purchase from our website, as some of our products may not be suitable for minors.

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe all products, including:

  • BBCOR certified bats for high school and college play
  • ASA approved softball bats
  • Specialty bats like the BamBooBat and Axe series
  • Coach Pitch equipment and training tools

However, we cannot guarantee that colors displayed on your screen will exactly match the product.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Custom Bats

Custom bats ordered through our Custom menu category:

  • Are made to your specifications
  • May have longer production times
  • Cannot be returned unless defective

4. Orders and Payment

4.1 Order Process

When you place an order:

  1. You’ll receive an order confirmation email
  2. We process orders within 1-2 business days
  3. You’ll receive shipping confirmation with tracking

4.2 Pricing

All prices are in USD and exclude applicable taxes unless stated otherwise. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order.

4.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after shipment

Free Shipping: Via EMS for orders over $50 USD, delivered in 15-25 business days after shipment

5.2 International Orders

For customers outside the U.S.:

  • We ship worldwide except to certain Asian countries and remote areas
  • You may be responsible for customs duties and taxes
  • International shipping may add 3-5 business days to delivery estimates

5.3 Delivery Issues

If your order hasn’t arrived within the estimated timeframe, contact us at [email protected] with your order number.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most items in original, unused condition with all tags and packaging intact. Exceptions include:

  • Custom bats (unless defective)
  • Used/display model bats marked as “Closeout”

6.2 Return Process

  1. Email us at [email protected] within 15 days to request a return
  2. We’ll provide a Return Merchandise Authorization (RMA) number
  3. Ship the item to: Best Bat Pick Sales Returns, 2457 West Virginia Avenue, Greenfield Ctr., US 12833

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return and are issued to your original payment method.

6.4 Damaged or Defective Items

Contact us immediately if you receive a damaged or defective product. We’ll arrange for a replacement or refund.

7. Intellectual Property

All content on our website, including logos, product designs, and text, is our property or used with permission and protected by copyright laws. You may not use our intellectual property without written permission.

8. Limitation of Liability

Best Bat Pick Sales shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products
  • Unauthorized access to your account
  • Errors or omissions in product information

Our total liability for any claim related to these Terms shall not exceed the amount you paid for the product in question.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Information

For questions about these Terms, contact us at:

Best Bat Pick Sales
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]